The purpose of the introduction of a written message is to

• A. Provide a summary of the main points
• B. Propose actions to take
• C. State the closing thanks
• D. Give a reason for the message

Answer: (D)

The opening should tell the reader why you’re writing and what they can expect to find in the message. By stating the purpose up front, you set the reader’s expectations and make it clear what you’re seeking or why they should read on. This clarity helps the reader decide how to proceed and why the note matters. For example, you might start with, “I’m writing to request a meeting to discuss…” or “I’m contacting you about…” The other elements typically appear later: a summary of main points belongs after the purpose is stated, a specific request for action is usually presented as the call to action in the body or closing, and thanks or closing remarks go at the end. In short, giving a reason for the message is the main function of the introduction.